Frequently Asked Questions
Everything you need to know about your Studio DOS experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery varies by location, usually arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting our support team for personalized advice.
Are your materials sustainably sourced?
Studio DOS is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and deadstock fabrics to minimize our environmental footprint while maintaining premium quality.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within 1 hour of purchase by contacting our customer service team.